Refund Policy

Welcome to AELRANOS. We are committed to providing our customers with the highest level of service. This Refund Policy is intended to clarify your rights and our responsibilities in the event that you require a refund. Please read through the policy carefully.

Eligibility for Refunds

• Refund requests must be made within 30 days of purchase.
• Products or services must be unused and in the same condition as received.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

Certain products and services are ineligible for refunds. These include:

• Customized or personalized services
• Downloadable software products
• Gift cards and vouchers

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Our team will evaluate your request and respond within 5 business days.
3. Approved refunds will be processed promptly and a credit will automatically be applied to your original payment method.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at:

AELRANOS Customer Service
123 Business Lane
Commerce City, ST 12345
Phone: (123) 456-7890
Email: [email protected]

Thank you for choosing AELRANOS. We value your business and are dedicated to ensuring your satisfaction.